DIGITAL SKILLS AND COMPETENCES ACROSS EDUCATIONAL LEVELS IN BOSNIA AND HERZEGOVINA

Abstract

The presence of digital technologies in every aspect of contemporary life requires the development of skills and abilities suitable for digital, connected and knowledge-based societies. The need to develop these skills and abilities has taken on even greater importance with the COVID-19 pandemic, as it has clearly revealed the shortcomings of our society and our overall education system. The aim of this research is to help us understand whether there are differences between different education levels and knowledge and skills in digital media environment in Bosnia and Herzegovina. The data has been collected by surveying 502 respondents through structured questionnaire aligned in accordance with the EU Digital Skills Indicator framework. The results have been tested in SPSS and have showed that higher education graduates have advanced knowledge and problem-solving skills.